At Patsystems, we are committed to the quality and continuity of our services.
As a Patsystems customer, not only do you have the best trading tools in the industry, you also have a superior support environment for your business.
We understand the specific support requirements needed to manage a trading system. Patsystems’ support is available from our Client Services team from 21:00 Sunday through 23:00 Friday, catering for all trading activity globally. Weekend support is covered through pre-arranged request.
Additionally, Patsystems’ Automated Monitoring System (AMS) offers a proactive monitoring service for all Patsystems components. The AMS is an intuitive tool that remotely monitors the Patsystems platform and can be used by customers and by Patsystems' Client Services.